Privacy Policy

A Legal Disclaimer

This Privacy Policy outlines how KPS Build collects, uses, and protects your personal data when you interact with us via our website, phone, or email. We are committed to safeguarding your privacy and ensuring that any personal data you provide is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Privacy Policy - The Basics

Our Commitment to Your Privacy
We understand how important your personal data is, and we are committed to handling it with the utmost care and responsibility. This Privacy Policy explains:

What personal information we collect
How we use it
Who we may share it with
Your rights regarding your data
How to contact us with concerns

By using our website, filling out our forms, or communicating with us, you consent to the practices described in this Privacy Policy.

What to Include in the Privacy Policy

What Information We Collect

When you interact with KPS Build—whether to request a quote, browse our website, or submit an enquiry—we may collect the following data:

Full name, contact number, and email address
Location or project address (if provided in enquiry)
IP address and browsing behaviour (via cookies, for site analytics)

How We Use Your Data

We only use your personal data for the following purposes:

To respond to your enquiries or provide quotes
To process project requests or schedule consultations
To improve our website and services based on user interaction
To comply with legal obligations

How We Store & Protect Your Data

All personal information is stored securely and only retained for as long as necessary. We implement appropriate security measures to prevent unauthorised access, loss, or misuse.

Third Parties

We do not sell your data. Your information may be shared with trusted subcontractors (e.g. electricians, structural engineers) only when necessary to fulfil your project and with your permission.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate data
Request data deletion (where legally permissible)
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)